DATA DELETION INSTRUCTIONS
Last Updated: September 3, 2026
X&Y Industrial Company Limited respects your privacy and allows users to request deletion of personal information held by us. The website and related business services are operated in China by 深圳市兴业卓辉实业有限公司.
1. HOW TO REQUEST DATA DELETION
If you would like us to delete personal information associated with you that was collected through our website, WhatsApp, email, telephone, or other business communication channels, please send a deletion request to:
Email: oversea@en.xing-ye.com
Please include enough information for us to identify the relevant records, such as your name, company name (if applicable), email address, telephone or WhatsApp number used to contact us, and a brief description of the information you would like deleted.
Please do not send passwords, financial account information, identification documents, or other sensitive information unless we specifically request information necessary to verify your request.
2. HOW WE PROCESS YOUR REQUEST
After receiving your request, we may take reasonable steps to verify your identity and confirm that the request relates to your personal information.
After verification, we will delete or anonymize the relevant personal information within a reasonable period unless retention is required or permitted by applicable law or remains necessary for legitimate legal, contractual, security, fraud-prevention, dispute-resolution, or record-keeping purposes.
3. WHATSAPP AND BUSINESS MESSAGING DATA
If your request relates to information provided through WhatsApp or another business messaging service, please state this clearly and provide the telephone or WhatsApp number used to communicate with us.
We will review information held by X&Y and process the request in accordance with applicable law and our Privacy Policy.
Information separately held by WhatsApp, Meta, or another third-party platform is subject to that provider’s own privacy policy and data deletion procedures. A request submitted to X&Y applies only to information controlled or maintained by X&Y.
4. OTHER PRIVACY REQUESTS
Subject to applicable law, you may also contact us to request access to or correction of your personal information, ask how it is processed, or withdraw consent where processing is based on consent.
5. CONTACT US
X&Y Industrial Company Limited
China Legal Entity: 深圳市兴业卓辉实业有限公司
Registered Address: 深圳市宝安区西乡街道龙腾社区汇智研发中心A座2501及整层
English Address: Room 2501 and the entire 25th Floor, Tower A, Huizhi R&D Center, Longteng Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Telephone: +86 755 2780 6543
Email: oversea@en.xing-ye.com
Website: https://en.xing-ye.com/
For more information about how we collect, use, store, share, and protect personal information, please refer to our Privacy Policy published on this website.
